What should I do about water damage in Acworth right now?
Stop the water at its source or the main, keep clear of anything electrical, photograph the damage, and get drying started. The EPA says to dry wet materials within 24 to 48 hours to prevent mold.
If water is coming in now, call (770) 670-4892 and press 1 to reach a local water damage restoration company. For the full first-hour checklist, restoration steps, costs and insurance, read our guide to water damage restoration in Marietta.
What should Acworth homeowners know about water around the lakes?
Acworth sits on the southeastern banks of Lake Acworth and Lake Allatoona and calls itself the Lake City. Homes near creeks that feed the lake can see surface water in extreme storms, and that water counts as flood, not a plumbing leak.
In the September 2009 floods, the USGS recorded flows on creeks feeding Allatoona Lake far beyond the 500-year flood level, and photographed water flowing over Stilesboro Road from Allatoona Creek near Acworth. Floodwater from outside is Category 3 under the IICRC S500 standard, so carpet, pad and lower drywall it touched usually come out.
Is water still spreading? Call (770) 670-4892 and press 1 to reach a local water damage restoration company.
Which utility numbers matter in Acworth?
These are the published numbers for the utilities that serve Acworth, taken from each utility's own website in October 2026. Check your bill if one has changed.
| For | Published contact |
|---|---|
| Water main break, gushing leak at the meter, or sewer backup (Cobb County Water System emergency dispatch) | 770-419-6201 |
| Cobb County Water System customer service (Mon-Fri, 8 a.m.-5 p.m.) | 770-419-6200 |
| Acworth electric service (Acworth Power customers) | See acworth-ga.gov customer service |
These numbers reach the utility, not a restoration company. For cleanup and drying inside your home, call (770) 670-4892 and press 1.
What else causes water damage in Acworth homes?
Most calls are not floods. They are burst pipes, water heaters, appliance and AC drain leaks, roof leaks and sewer backups, the same as anywhere in Cobb.
- Flooded basements and crawl spaces on sloped and low lots.
- Burst and frozen pipes in crawl spaces and exterior walls.
- Water heater and appliance leaks.
- Ceiling and roof leaks in summer storms.
Acworth spans parts of both Cobb and Cherokee counties. If you are not sure which county or utility you are in, your tax bill and water bill will tell you.
How does calling work from Acworth?
Call (770) 670-4892 and press 1 if water damage is happening right now. You will be connected with a local water damage restoration company that serves Acworth. We are a free referral service, not the company doing the work.
Have a few answers ready: where the water came from, whether it is stopped, which rooms are wet, and whether it is clean water or sewage. Ask the company for a written estimate or scope before anything is removed, and ask how they will document the drying for your insurer. You are never obligated to hire the company you are connected with. Read how this referral service works.
Quick answers
Who supplies water in Acworth?
The Cobb County Water System serves the City of Acworth. Acworth Power is the city's electric utility.
Is my lake-area home covered by my homeowners policy if water comes in during a storm?
Rising water from outside is flood, and FEMA says most homeowners policies do not cover flood. A separate flood policy is needed, and NFIP policies typically take 30 days to start.
Do you cover all of Acworth?
Yes. Call and press 1 from anywhere in Acworth and you will be connected with a local water damage restoration company that serves the area.