What should I do about water damage in Powder Springs right now?
Stop the water, stay clear of wet wiring, document everything, and get drying started inside the EPA's 24 to 48 hour window.
If water is coming in, call (770) 670-4892 and press 1. We connect Powder Springs homeowners with a local water damage restoration company. Our guide to water damage restoration in Marietta covers the first hour, restoration steps, typical costs and insurance in full.
Why are water and sewer split in Powder Springs?
Because two different agencies run them. Cobb County supplies the water, and the City of Powder Springs runs the sewer. A broken water line goes to Cobb; a sewer problem goes to the city.
Either way, the line from your house to the public system is yours. The city says homeowners must maintain the sewer lateral from the home to the main and should call a plumber for blockages. If sewage backs up into the house, keep everyone clear and see our sewage backup cleanup page.
Is water still spreading? Call (770) 670-4892 and press 1 to reach a local water damage restoration company.
Which utility numbers matter in Powder Springs?
These are the published numbers for the utilities that serve Powder Springs, taken from each utility's own website in October 2026. Check your bill if one has changed.
| For | Published contact |
|---|---|
| Water main break or gushing leak (Cobb County Water System emergency dispatch) | 770-419-6201 |
| Cobb County Water System customer service (Mon-Fri, 8 a.m.-5 p.m.) | 770-419-6200 |
| Sewer problems (City of Powder Springs water and sewer) | See powderspringsga.gov sewer page |
These numbers reach the utility, not a restoration company. For cleanup and drying inside your home, call (770) 670-4892 and press 1.
Does Powder Springs flood?
Some low areas can. In September 2009, six USGS stream gauges in Cobb County recorded peak flows beyond the 500-year flood level, and nearby Sweetwater Creek near Austell rose high enough to close Interstate 20 for more than a day.
Most water damage in Powder Springs homes still comes from inside: pipes, water heaters and appliances. But if your street sits near a creek, look up your address on the FEMA flood map. FEMA says most homeowners insurance does not cover flood, and NFIP policies typically have a 30-day waiting period. If water is in the basement now, see flooded basement or crawl space help.
How does calling work from Powder Springs?
Call (770) 670-4892 and press 1 if water damage is happening right now. You will be connected with a local water damage restoration company that serves Powder Springs. We are a free referral service, not the company doing the work.
Have a few answers ready: where the water came from, whether it is stopped, which rooms are wet, and whether it is clean water or sewage. Ask the company for a written estimate or scope before anything is removed, and ask how they will document the drying for your insurer. You are never obligated to hire the company you are connected with. Read how this referral service works.
Quick answers
Who handles water and sewer in Powder Springs?
Cobb County provides water service, and the City of Powder Springs handles the sewer system.
Who fixes the sewer pipe between my house and the street?
You do. Powder Springs says homeowners are required to maintain the lateral from the home to the main sewer line and should call a plumber for blockages.
Do you cover all of Powder Springs?
Yes. Call and press 1 from anywhere in Powder Springs and you will be connected with a local water damage restoration company that serves the area.