Water Damage in East Cobb: What to Do and Who to Call

What should I do about water damage in East Cobb right now?

Stop the water at the fixture or the main shutoff, stay away from wet wiring, photograph everything, and get drying started. The EPA says wet materials should be dried within 24 to 48 hours to prevent mold.

If water is still coming in, call (770) 670-4892 and press 1. We connect East Cobb homeowners with a local water damage restoration company. For a full walk-through of the first hour, restoration steps, costs and insurance, read our guide to water damage restoration in Marietta.

Why does it matter that East Cobb is not part of the City of Marietta?

Because your utility and your permit office are probably not the city's. East Cobb is an unincorporated part of Cobb County. Residents usually have a Marietta mailing address but live outside Marietta city limits.

That means a burst main or sewer backup in most of East Cobb goes to the Cobb County Water System, not Marietta Power & Water. It also means repair permits generally go through Cobb County rather than the City of Marietta. Ask your contractor which office they are pulling permits from.

Which utility numbers matter in East Cobb?

These are the published numbers for the utilities that serve East Cobb, taken from each utility's own website in October 2026. Check your bill if one has changed.

These numbers reach the utility, not a restoration company. For cleanup and drying inside your home, call (770) 670-4892 and press 1.

What water problems are common in East Cobb homes?

East Cobb was developed as an Atlanta suburb beginning in the 1960s, so many neighborhoods have homes several decades old. In houses that age, original or aging water heaters, supply lines, shutoff valves and appliance hoses are worth checking.

• Water heaters. The Department of Energy puts a tank water heater's life at about 10 to 15 years. See water heater and appliance leaks.
• Frozen pipes. Supply lines in crawl spaces and exterior walls are exposed in a hard freeze, as the Christmas 2022 cold snap showed across metro Atlanta. See burst and frozen pipes.
• Basements and crawl spaces. On sloped lots, heavy rain finds the low side of a basement or crawl space first. See flooded basement or crawl space.

Is East Cobb near any flood-prone water?

East Cobb is bounded by the Chattahoochee River to the southeast. Most flood risk for a given house depends on its own lot and elevation, so check the FEMA flood map for your address before assuming you are in or out.

Remember that FEMA says most homeowners insurance does not cover flood damage, and a National Flood Insurance Program policy typically takes 30 days to take effect. Do not wait for a storm forecast to look into it.

How does calling work from East Cobb?

Call (770) 670-4892 and press 1 if water damage is happening right now. You will be connected with a local water damage restoration company that serves East Cobb. We are a free referral service, not the company doing the work.

Have a few answers ready: where the water came from, whether it is stopped, which rooms are wet, and whether it is clean water or sewage. Ask the company for a written estimate or scope before anything is removed, and ask how they will document the drying for your insurer. You are never obligated to hire the company you are connected with. Read how this referral service works.

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